Privacy Policy
Effective Date: 9 April 2025
1. Information We Collect
1.1 Business Information
- Company name, tax ID, business address
- Contact details (email, phone) of authorized purchasers
1.2 Order Data
- Purchase history, payment methods, shipping addresses
- MOQ preferences and custom product requests
1.3 Technical Data
- IP addresses, browser type, cookies (see Section 4)
- Order workflow analytics (abandoned cart tracking)
2. How We Use Information
2.1 Order Fulfillment
- Process bulk orders and manage accounts
- Send order confirmations/shipping notifications
2.2 Business Operations
- Calculate volume discounts and analyze sales trends
- Prevent fraud and verify business legitimacy
2.3 Marketing (Opt-In Only)
- Send product updates/new catalog releases
- Customized bulk pricing offers
3. Data Sharing
3.1 Service Providers
- Payment processors
- Logistics partners (FedEx, DHL, J&T) – only shipping details
3.2 Legal Compliance
- Disclose if required by tax/customs authorities
- Respond to valid court orders
3.3 No Sale of Data
- Never sell information to third-party advertisers
4. Cookies & Tracking
4.1 Essential Cookies
- Session management (e.g., bulk order forms)
4.2 Analytics Cookies
- Google Analytics to improve site navigation
4.3 Marketing Cookies
- Retargeting ads (only with opt-in consent)
5. Data Security
5.1 Protection Measures
- SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Role-based access to business accounts
5.2 Retention Period
- Order records: 7 years for tax compliance
- Inactive accounts: Deleted after 3 years
6. Your Rights
6.1 Access/Correction
- Request your data via support@kcprotrading.com
6.2 Deletion
- Ask to erase non-essential data (excludes legal records)
6.3 Opt-Out
- Unsubscribe from marketing emails anytime
7. Policy Updates
- Notified via email for material changes
Contact
KC Pro Trading:
support@kcprotrading.com
Physical Address:
No 103-1, Jalan PUJ 3/3 Taman Puncak Jalil, Bandar Putra Permai, 43300 Seri Kembangan, Selangor
